PRIVACY and COOKIE STATEMENT

As a commercial company VONWOOD B.V. (hereinafter: ‘VonWood’ or ‘we’) processes personal data, always with your privacy in mind. The concept of ‘personal data’ includes all information about an identified or identifiable natural person.

This Privacy and Cookie policy explains how VonWood handles your personal data, what your rights are regarding the personal data we collect, how you can exercise those rights and where to direct your questions. This Privacy and Cookie policy applies to all forms of data processing by or on behalf of VonWood.

EU Regulation 2016/679 (General Data Protection Regulation) qualifies us as a data controller in respect of the processing of your personal data. 

Please find our contact details below, including the e-mail address to which you can send your privacy-related questions:

VonWood B.V.
IJsbaanpad 2
1076 CV Amsterdam
privacy@vonwood.com

Which personal data do we process?

  • We may process the following (categories of) personal data of users of our platform and their contact persons: 
  • name and address details (name, first names, initials, titles, gender, address, postal code, residence) as provided by the user;
  • other contact details (telephone number, e-mail address and similar data required for communication) and interest areas as provided by the user as well as information about contact moments as registered by VonWood;
  • data obtained from a public source (such as the Commercial Register of the Chamber of Commerce);
  • data for the purpose of calculating and recording fees and expenses, making payments and recovering claims, including the bank account number provided by the user;
  • other data of users of which the processing is required by or necessary to comply with applicable laws or regulations.

VonWood may process the following (categories of) personal data of persons from whom we purchase products or services or who work for these suppliers:

  • contact details (name, first names, initials, titles, gender, address, postal code, residence) as provided by the supplier;
  • other contact details (telephone number, e-mail address and similar data required for communication) as provided by the supplier;
  • data for the purpose of placing orders or purchasing services; calculating and recording fees and expenses and making payments, including the bank account number as provided by the supplier;
  • other data of suppliers of which the processing is required by or necessary to comply with applicable laws or regulations.

We may process the following (categories of) personal data of job applicants and employees:

  • contact details (name, first names, initials, titles, gender, address, post code, city), as provided by the job applicant or employee;
  • other contact details (telephone number, e-mail address and similar data required for communications), as provided by the job applicant or employee;
  • bank account numbers and travelling expenses (commuting distance), as provided by the job applicant or employee;
  • nationality and date of birth, as provided by the job applicant or employee;
  • availability, CV and employment history (copies of diplomas, certificates, letters of reference), motivation letter;
  • references as provided by the job applicant or the referent, data on the position for which the candidate has applied, notes on job interviews and written communications with the job applicant or employee;
  • other data of a job applicant or employee of which the processing is required by or necessary to comply with applicable laws or regulations.

VonWood, may process the following (categories of) personal data of third parties ( such as website visitors, non-users whose personal data appearing in our files, business relations with whom we are in touch);

  • contact details (name, first names, initials, titles, gender, address, post code, city), if provided;
  • other contact details (telephone number, e-mail address and similar data required for communications), if provided;
  • information collected on visits to our websites www.vonwood.com, including IP-address, as specified below under ‘Cookies’;
  • data regarding electronic messages from or intended for third parties and data required to keep in touch with those third parties;
  • other data obtained from public sources or provided by users, suppliers or (other) third parties;
  • other data of third parties of which the processing is required by or necessary to comply with applicable laws or regulations.

Legal processing grounds 

VonWood processes your personal data on the basis of one or more of the following legal processing grounds:

  1. if this is necessary for the performance of an agreement to which you are a party or to perform precontractual acts at your request;
  2. if this is necessary to comply with statutory obligations; 
  3. if this is necessary to justify our legitimate interests or the interests of a third party; 
  4. your consent. 

If VonWood processes your personal data on the basis of your consent, VonWood will ask you for it separately. You may withdraw your consent at any time. Please note that the withdrawal of your consent does not affect the lawfulness of the processing of your personal data prior to the withdrawal of your consent. 

For which purposes do we process personal data?

We may process the above personal data for the purposes stated below, in respect of which we have indicated for each purpose on the basis of which of the abovementioned legal processing grounds (a through d) VonWood does so. If the processing is based on the principle of ‘legitimate interest’, we briefly explain this interest. If you have any specific questions in this respect, please do not hesitate to contact us.

Purposes with corresponding processing grounds:

  • to provide the requested services, including granting access to the platform, identifying the user or third party (a, b and c: being able to offer and improve our services, compliance with the applicable laws or regulations);
  • to make environmental and CO2 emission/reduction calculations; 
  • to instruct the carrier to collect en deliver shipments (a, b and c: being able to offer and improve our services, compliance with the applicable laws or regulations);
  • for our administration, including the calculation or recording of fees or benefits, income and expenses, the payment and collection of claims (a, b and c: the importance of keeping proper records);
  • to be able to deal with any complaints and disputes about the service (a, b and c: to defend our rights, to maintain and improve existing relationships by means of proper handling of complaints, to improve the quality of the services and to comply with applicable laws or regulations);
  • to maintain contact and communicate with you; also including communications for marketing and related activities such as sending newsletters (a, b, c: the interest in bringing VonWood’s services to the attention of existing users, d);
  • to handle your job application (a, b, c: our legitimate interest in assessing whether you are suitable for the job opening and d: consent if you wish to remain in our portfolio, see the header: “How long do we retain your personal data?”);
  • for placing orders or purchasing services (a, b and c: our interest in being able to keep proper records);
  • for conducting audits and other internal controls (a, b and c: our interest in being able to keep proper records);
  • to provide you access to our websites, for the security of our websites and to generate statistics regarding the use of our website; (a, b and c: our interest to offer a properly functioning website);
  • to comply with our legal and statutory obligations including applicable laws or regulations (b, c: the interest of being able to meet these obligations).

How long do we retain your personal data? 

We do not retain your personal data in an identifiable form for longer than is necessary to achieve the purposes included in this Privacy and Cookie Policy. More specifically, the following retention periods are applied: 

  • The personal data provided to us with regard to your job application will be stored for up to four weeks after the end of the application procedure. We can keep your personal data on file for up to one year after the end of the application procedure if you consent to this. This gives us with the option to approach you for any future vacancies at VonWood. When you enter into the employment of VonWood, the personal data you provided with regard to your application will become part of your personnel file. Your personnel file will be kept for a period of two years after the termination of your employment with us.
  • Personal data that must be kept on the basis of Article 52 of the Dutch State Taxes Act will be kept for seven years (from the end of the year in which the data in question have lost their current value for the (tax-) related business operations) in connection with the tax retention obligation incumbent on us pursuant to Article 52(4) of the Dutch State Taxes Act.

The above mentioned specific retention periods can be extended if statutory retention obligations apply or will become applicable. VonWood may also retain the personal data for a longer period of time if this is necessary for the handling of incidents and/or legal disputes. For more information regarding the retention periods related to the use of cookies, we kindly refer you to the section “Cookies'' in this Privacy and Cookie Statement.

With whom do we share your personal data?

VonWood does not provide your personal data to third parties (‘recipients’ within the meaning of the applicable privacy legislation),] unless this is necessary for the proper performance of the purposes set out in this Privacy and Cookie Statement, if the law requires us to do so or if you have provided your consent to this end. Finally, VonWood may also be required by law to provide personal data to a supervisory authority or other public body.

The third parties to whom the personal data are made available are obliged to handle your personal data confidentially. If these parties qualify as a ‘data processor’ within the meaning of the applicable privacy legislation, VonWood will ensure that a data processing agreement is concluded with these parties, which complies with the requirements included in the GDPR. Third parties which offer services to VonWood as an independent data controller, such as accountants, are themselves responsible for the (further) processing of your personal data in accordance with the applicable privacy legislation.

VonWood can share personal data with: 

  • staff members of VonWood;
  • suppliers (for example software suppliers such as Google LLC for the user statistics of our website, see below under “Cookies”), accountants, hosting providers, and others);
  • advisors in the context of the provision of our services;
  • with all of our legal successors if VonWood is acquired by or merged with another company, and also with third parties involved in such proposed or actual business transaction;
  • courts and government institutions;
  • other parties, such as regulators and other authorities where required by law or with your consent.
  • to determine whether you are eligible for and to enable the Pay by Invoice payment option, VonWood shares your business details and Personal Information with Sprinque. The Sprinque privacy statement, which can be found here: https://www.sprinque.com/ applies to the provision of these services.

In order to provide our services, personal data may be transferred to a recipient in a country outside the European Economic Area with a lower degree of protection of personal data than the European law offers. In that case, VonWood will ensure that such a transfer of personal data is in accordance with the applicable laws and regulations, for example by concluding a model contract prepared and approved for that purpose by the European Commission and will assess whether any additional measures are necessary to guarantee an appropriate level of protection of your personal data. Please do not hesitate to reach out if you wish to receive more information about the appropriate or suitable safeguards in place for data transfers outside of the European Economic Area or if you would like to obtain a copy of them. 

Security measures 

In our opinion it is important that your personal data are safe. For that reason, we will ensure that appropriate technical and organisational measures are taken to protect your personal data against unauthorised use as much as reasonably possible. Our staff members are bound by a duty of confidentiality and must comply with specific instructions to adequately protect your personal data. 

Regrettably, sending information via the Internet is never completely secure. We make every effort to protect and secure your personal data, but as we cannot guarantee that transmitting your data to us is completely secure, you always do so at your own risk

When sending data to you and others, we use secure connections. If you have more questions about the protection of your personal data or suspect abuse, please send an e-mail to privacy@vonwood.com

We will reply to your message as soon as possible and take appropriate action if necessary.

Cookies

Our website (www.vonwood.com) we use cookies. Cookies are small data files that are stored by your browser on your computer, tablet or mobile phone and read out when you use our websites. Below we will explain the different types of cookies used by our websites.

Functional cookies

VonWood uses several functional cookies that ensure that our website works properly. 

We use the following functional cookies on www.vonwood.com:

Name Purpose Duration

_dd_s - Cookie used to group all events generated from a unique user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling, and the expiration date of the session. The cookie is extended for an extra 15 minutes every time the user interacts with the website, up to the maximum user session duration (4 hours). - 15 minutes

Analytical

We use analytical cookies to properly adjust our website to the preferences and interests of our website visitors and to offer you a desirable website experience.

These cookies channel back information to our data analytics tool, Google Analytics from Google LLC (‘Google’). Through Google Analytics, we are provided insight into the way in which our website is used. This regards user statistics, such as the number of individual visitors, the frequently used pages and the average duration of a visit. To this end, personal data such as your IP address, information about the device you used (device identifiers), cookie identifiers and user identifiers are processed. We use Google Tag Manager to place and manage cookies and scripts.

We have followed the Manual for Privacy Friendly Google Analytics Settings of the Dutch Data Protection Authority for the use of Google Analytics. This means, among other things, that we have instructed Google to delete the last three digits of your IP address (making it difficult to trace the IP address to a specific visitor) and that we have disabled the default settings for sharing data with Google.

In addition, we have entered into a data processing agreement with Google. We do not use any other Google services in combination with the Google Analytics cookies. The limited information that is shared with Google through the use of Google Analytics can be transferred to and stored by Google on servers in the United States.

We use the following analytical cookies on our website www.vonwood.com

Name Purpose Duration

_ga_PWK85177D5 - This cookie is used by Google Analytics to persist session state. - 2 years

_ga - This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. - 2 years

Deletion of cookies

You can delete cookies and/or refuse to place new cookies through your browser settings. The steps to take in order to do this differ per browser. See the cookie settings available in your web browser(s) for more information.Please find below the instructions for different frequently-used browsers:

Google Chrome
Firefox
Internet Explorer
Edge
Safari and more specific information for Apple devices can be found here.

Opera

If you do not want Google compiling and using Google Analytics data, you can download and install the browser plug-in available under: https://tools.google.com/dlpage/gaoptout.

More information on cookies and deleting cookies can be found at the Consumers’ Association, through Consuwijzer and through http://www.youronlinechoices.eu/.

Your privacy rights

You have the following rights in respect of the processing of your personal data by VonWood:

  • the right to request whether we process your personal data and if so, the right to access your personal data and to receive information about the processing of your personal data;
  • the right to rectification of your personal data if these are incorrect or incomplete;
  • the right to have your personal data deleted (‘right to be forgotten’);
  • the right to object to the processing of your personal data or to limit the processing of your personal data;
  • the right to withdraw your consent for the processing of your personal data, if the processing is based on your consent;
  • the right to receive or surrender your personal data to a third party appointed by you in a structured, customary and machine-readable form (‘right to data portability’).
  • the right to file a complaint with the competent supervisory authority. In the Netherlands this is the Data Protection Authority (Autoriteit Persoonsgegevens). If you live or work in another country in the European Economic Area, you can file a complaint with the competent authority of that country.

VonWood does not use automated decision-making within the meaning of Article 22 GDPR. 

You can file requests to exercise your rights by post or e-mail using the contact details stated above. In order to prevent that VonWood discloses information to the wrong person, VonWood can ask you for additional information to verify your identity.

In principle, VonWood will inform you of whether VonWood can comply with your request, within one month after receipt. In specific cases, for example when it concerns a complex request, this term may be extended by two months. VonWood will inform you of such an extension within one month after receiving your request. On the basis of the applicable privacy legislation, VonWood can refuse your request under certain circumstances. If this is the case, we will explain to you why. You can find more information about your privacy rights on the website of the Dutch Data Protection Authority.

Amendments

This Privacy and Cookie statement was amended most recently on 19 July 2022. We reserve the right to change this Privacy and Cookie statement and will always publish the most recent version on our website, stating the effective date of the changes. If there are substantial changes that could have a major impact on one or more data subjects, we seek to inform the data subjects concerned directly.